Privacy Policy

Effective Date: January 27, 2026
Last Updated: January 27, 2026

Wright Auto Glass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wrightautoglass.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via phone, email, or contact forms
  • Request a service quote or appointment
  • Communicate with us about our services

This information may include:

  • Name
  • Phone number
  • Email address
  • Physical address
  • Vehicle information (make, model, year)
  • Insurance information (when applicable)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

We use cookies and similar tracking technologies (including Google Analytics) to collect this information.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our auto glass services
  • Process and fulfill service requests
  • Communicate with you about appointments, quotes, and services
  • Send you updates, promotions, and marketing materials (with your consent)
  • Improve our website and customer experience
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations
  • Detect and prevent fraud or illegal activities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Analyze website traffic and user behavior (via Google Analytics)
  • Improve our services and marketing efforts

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us with business operations (e.g., email services, payment processing, analytics).

Insurance Companies: When you authorize us to work with your insurance provider for claims processing.

Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Wright Auto Glass
322 East Northwest Highway
Grapevine, TX 76051
Phone: 817-688-1887
Email: [Contact via website form]